Privacy Policy

Questura Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

• Personal Identifiers: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other credentials for accessing our platform.
• Student Data: Information about students (children/youth) enrolled in our programs, including age, grade level, and educational progress.
• Transaction Data: Payment details and purchase history (processed securely by third-party payment providers).
• Usage Data: Information on how you access and use our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our educational programs and services.
• Processing your registration and payments.
• Communicating with you about your account, updates, and promotional offers.
• Monitoring and analyzing usage and trends to improve user experience.
• Ensuring the safety and security of our platform and users.
• Complying with legal obligations.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., payment processing, hosting).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may share information to protect the rights, property, or safety of Questura Academy, our users, or others.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Children's Privacy

Our services are directed to children and youth for educational purposes. We only collect personal information from children with the consent of a parent or guardian. If you believe we have collected information from a child without parental consent, please contact us immediately.

6. Your Rights

Depending on your location, you may have proper rights under privacy laws (including PIPEDA in Canada) regarding your personal information, such as the right to access, correct, or delete your data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Questura Academy
Winnipeg, Manitoba
Email: hello@questura.ca